Frequently Asked Questions

Here are the most commonly asked questions about Farmer Jones Farm and our products. Don't see the answer to your question? Just shoot us a message on our Contact Us page!

In order to ensure our customers receive the freshest vegetables and herbs, delivery day can vary depending on the day of the week the order is placed and the destination. Please see our delivery schedule in the Shipping section.

After signing into your account, click manage subscription. From there you will see an option available to change the frequency of your subscription. Be sure to save your changes before you log out of your account.

After signing into your account, go to manage subscriptions, where you will find an option to skip a box, or pause your subscription. 

Boxes are not currently customizable. We pick the best of what's in season for you.

We want you to be delighted with the vegetables in your box! If you have any questions or issues, please message us on the "Contact Us" page.

Absolutely! We hear from customers all the time about how delighted their friends and family are when they receive a gift box! Simply select the gift option during the check out process and include a personal message.

We are not a certified organic farm. However, we employ very beneficial farming practices on our Farm that are not required to be "certified." One is our farming philosophy of Regenerative Farming. We are focused on continually making our soil healthier than we found it. For years, we've rotated our field plantings between produce crops and multispecies cover crops. The cover crops are not grown to be consumed, but to feed, protect, and enrich the soil. They use photosynthesis to produce simple sugars, 50% of which are secreted through the plant roots to build biodiversity in the soil. Beneficial microbes in soil feed on the sugar from the plant roots and convert naturally occurring legacy minerals in the ground into a form usable by plants. When the legacy minerals are available for our plants' use, the amount of fertilizer needing to be added is minimized. In addition, the healthy soil better retains water and minerals, drastically decreasing runoff into the watershed. The end result is: healthy soil, healthy vegetables, and a healthy Earth! Another reason we are not certified organic is we will not use some of the materials currently allowed under Organic Materials Review Institute (OMRI) guidelines. For example, one OMRI-approved fertilizer is soft rock phosphate (SRP), a highly available mined source of phosphorus. In addition to being a source of phosphorus, we have found through lab testing that it contains a very high concentration of heavy metals that ride the phosphorus into plants when SRP is used. For this reason, we refuse to use this fertilizer on our vegetables, although the Organic Materials Review Institute allows it to be used on certified organic farms. 

The Farm has always maintained a stringent food safety program. Our practices include 54 standard operating procedures (SOPs) for food safety related to growing practices and 58 SOPs guiding our packing facility. We conduct pre-harvest testing for pathogens and PCR testing of the water used to wash produce. We also have a traceability program for all products from seed to delivery. With the current COVID-19 crisis, we have doubled down on our commitment to safety by installing an innovative air purification system by Extreme Microbial Technologies and increasing our daily cleaning cycles to three cleanings per day - morning, noon, and end of day. We are doing everything we can to protect our employees and our customers.